Get Started · Helena, Birmingham & Online
Getting Started Is Easier Than You Think
Taking the first step toward therapy can feel overwhelming, but finding support shouldn’t have to be. Whether you’re beginning therapy for the first time, looking for a new therapist, or hoping to connect with someone sooner, we’re here to help you find the right next step.
Three Ways to Get Started
Request a Traditional Therapy Appointment
For individuals, couples, and families looking to begin ongoing therapy, our appointment request process helps connect you with an appropriate clinician.
Explore Same-Day Appointments
Need an appointment today? Anyone can book a same-day therapy appointment with a participating clinician when openings are available, for a single session or as a first step toward ongoing care.
- In person in Helena
- In person at Cahaba Valley
- Online for clients located in Alabama
Availability changes daily.
Find Your Therapist
Not sure where to begin? Explore our team and find a clinician whose experience, approach, and location may be a good fit.
What Happens Next?
Reach Out
Submit an appointment request or contact our client care team.
Explore Your Options
Our team can help you understand availability, scheduling options, and potential therapist matches.
Complete Your Paperwork
If an appointment is arranged, you’ll receive instructions for completing the appropriate intake documents.
Begin Your Journey
Meet with your therapist and begin exploring your goals together.
What to Expect From Your First Session
Your first appointment is an opportunity for you and your therapist to begin getting to know one another. You’ll have space to share what brings you to therapy, discuss your goals, and ask questions about the process.
Your therapist may ask about relevant history and current concerns, review how confidentiality works, and talk with you about goals for treatment. You can share at your own pace. There are no wrong answers.
In-Person and Online Therapy
Each therapist works from specific locations. Meet Our Team to see where each clinician sees clients.
Statewide
Online Therapy
Secure online sessions for clients located in Alabama.
Common Questions
How do I choose a therapist?
Browse Meet Our Team to read about each therapist’s experience and filter by location. If you’re not sure, contact us and our team can help you find a good fit.
Do you accept insurance?
Yes. We accept most major insurance plans, including BCBS, United Healthcare, Optum, UMR, Aetna, Viva, and Cigna / Evernorth, and we also offer self-pay rates. Insurance participation can vary by therapist, so our team can help you check.
Can I schedule a same-day appointment?
Yes. Same-day therapy appointments are available with participating clinicians. View today’s openings or learn more about Same-Day Appointments.
What happens after I submit an appointment request?
Our client care team reviews your request and follows up to talk through availability and next steps. Submitting a request doesn’t guarantee a specific time or therapist, but we’ll help you find the best available option.
Your Next Chapter Can Start Here
You don’t have to have everything figured out before reaching out. We’re here to help you take the next step.
Soul Story Therapy does not provide crisis services. If you are in crisis, call or text 988, call 911, or go to the nearest emergency room.