Contact Us · Helena, Birmingham & Online

Let’s Connect. Your Story Matters.

Whether you’re ready to schedule, have a question, or aren’t quite sure where to begin, we’re here to help. Reach out in the way that feels most comfortable, and a member of our team will help you find the right next step.

A bright Soul Story Therapy office with a blue velvet couch, plants, and natural light

How Can We Help?

New Clients

Start Therapy

Ready to begin? Send an appointment request and our team will follow up.

Current Clients

Existing Clients

Reach your therapist through the client portal, or call or email our office.

Today

Need Help Today?

Looking for an appointment today? Explore available same-day therapy openings, online or in person.

Questions

General Questions

Send us a secure message and our team will get back to you.

Reach Our Team

Office Hours

Monday–Friday, 9–5

Fax: 205.677.6967. Appointment times may differ from office hours. Please don’t include detailed personal or medical information by email or message; our team can direct you to the right secure option.

Our Locations

Helena

Main Office

511 Creekside Court
Helena, AL 35080

Get directions

Helena

The Listening Room

722 Creekside Court
Helena, AL 35080

Get directions

Birmingham

Cahaba Valley

2232 Cahaba Valley Drive, Suite C
Birmingham, AL 35242

Get directions

Statewide

Online Therapy

Secure online sessions for clients located anywhere in Alabama.

Real People. Here to Help.

When you reach out, you’ll hear from our client care team, not an automated system. We’ll listen, answer your questions, and help you find a therapist who fits.

Quick Answers

How do I get started?

Send an appointment request, call us, or visit Get Started. Our team will follow up to help you find the right fit.

Do you accept insurance?

Yes. We accept most major plans, including BCBS, United Healthcare, Optum, UMR, Aetna, Viva, and Cigna / Evernorth, and we offer self-pay rates. Our team can help you check your coverage.

Can I get an appointment today?

Often, yes. Participating clinicians share same-day openings, which are updated regularly. View today’s openings or learn more about Same-Day Appointments.

Do you offer online therapy?

Yes. Online therapy is available for clients located anywhere in Alabama.

Do you offer therapy in Spanish?

Yes. Eva Thau offers therapy in English and Spanish. Visit our Terapia en Español page to learn more.

Whenever You’re Ready, We’re Here.

There’s no wrong way to reach out. Take the next step when it feels right for you.

If you are in crisis or need immediate help, call or text 988, call 911, or go to the nearest emergency room.